Privacy Policy

This Privacy Policy outlines how Muscular Mix (a Unit of) Neelkanth Retorts (“Muscularmix,” “we,” “us”) collects, uses, discloses, and protects your personal information when you use our online supplement store. We are committed to safeguarding your privacy and ensuring the security of your information.

1. Information We Collect:

  • Personal Information:

    • When you create an account or make a purchase, we collect personal information such as your name, email address, shipping address, and payment details.
  • Device and Usage Information:

    • We may collect information about your device, including IP address, browser type, and operating system, as well as details about your usage of our website.

2. How We Use Your Information:

  • Order Processing:

    • We use your personal information to process and fulfill your orders, including shipping and payment processing.
  • Account Management:

    • Your account information is used to manage your account, track your order history, and provide a personalized shopping experience.
  • Communication:

    • We may use your email address to send order confirmations, updates on your order status, and promotional communications. You can opt-out of promotional emails at any time.
  • Improving Our Services:

    • We analyze device and usage information to improve the functionality and user experience of our online store.

3. Information Sharing:

  • Third-Party Service Providers:

    • We may share your information with third-party service providers involved in order fulfillment, payment processing, and website maintenance.
  • Legal Compliance:

    • We may disclose your information if required by law or in response to a legal request.

4. Security:

  • We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies:

  • We use cookies to enhance your browsing experience and collect information about your preferences. You can control cookie preferences through your browser settings.

6. Third-Party Links:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review the privacy policies of third-party websites before providing any personal information.

7. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Your Choices:

  • You can update your account information and preferences by logging into your account.
  • You have the option to unsubscribe from promotional emails at any time.

9. Children’s Privacy:

  • Our online store is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to the Privacy Policy:

  • We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.

If you have questions or concerns about this Privacy Policy, please contact our customer support team.