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Shipping Policy
This Shipping Policy outlines the terms and conditions for the shipping and delivery of products purchased from the Muscular Mix (a Unit of) Neelkanth Retorts. By placing an order with us, you agree to adhere to the following shipping guidelines:
1. Order Processing:
- Orders are typically processed within 2 business days after payment confirmation.
2. Shipping Methods:
- We offer various shipping methods, and the available options will be presented to you during the checkout process.
- Shipping options may include standard, expedited, or express delivery, with corresponding delivery times and costs.
3. Delivery Timeframes:
- The estimated delivery timeframes are provided during the checkout process and are based on the shipping method selected, as well as your delivery address.
- Please note that delivery times are estimates and may be subject to unforeseen delays due to factors such as weather conditions, customs clearance, or other circumstances beyond our control.
4. Shipping Destinations:
- We currently ship to [India]. If your country is not listed, please contact our customer support for assistance.
5. Shipping Charges:
- Shipping charges are calculated based on the selected shipping method, the weight of the products, and the destination address.
- You will be able to view the shipping charges before completing the checkout process.
6. Tracking Information:
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status and location of your package.
7. Customs and Duties:
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
8. Incorrect Shipping Information:
- It is your responsibility to provide accurate and complete shipping information during the checkout process. Muscular Mix (a Unit of) Neelkanth Retorts is not liable for orders delayed or undelivered due to incorrect address details provided by the customer.
9. Delivery Confirmation:
- A signature may be required upon delivery. Please ensure someone is available to accept the package at the specified delivery address.
10. Order Tracking:
- You can track the status of your order using the provided tracking information on the carrier’s website.
11. Shipping Restrictions:
- Certain products may have shipping restrictions based on local regulations. Please check product pages for any restrictions or contact our customer support for clarification.
If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team.